Terms & Conditions & Refund Policy


Terms of Service

1.1 This site www.krunchplatters.co.za is made
available by Krunch.  Krunch is registered as Think thin eat thin
(Pty) Ltd, (“Krunch”, we, our or us). Any reference to
“Krunch”, we, our or us includes our employees, officers,
directors, representatives, agents, shareholders, affiliates,
subsidiaries, holding companies, related entities, advisers, sub-
contractors, service providers, successors, assigns and


1.2 These terms and conditions (the "Terms") apply to any
person who uses, accesses, refers to, views and/or downloads
the information made available by us on the Website for
whatever purpose ("Content") (hereinafter referred to as
"users", "you" or "your"). The display of Content and your ability
to view, access, use, and/or download the Content on the
Website shall be referred to as the "Services".

1.3 You agree that you are solely responsible for obtaining and
maintaining all facilities, services, products and equipment
which may be required by you to use the Website and the
Services. You must, at all times, provide your own hardware,
software as well as a modem and internet connectivity and

telecommunications infrastructure.
Your agreement to these Terms

2.1 By continuing to access our Website or use our Services in
any way, you agree that you enter into a legally binding
contract with us upon these Terms and our privacy policy which
is accessible at http://www.krunchplatters.co.za/privacy-

policy ("Privacy Policy").

2.2 These Terms, the Privacy Policy, and any additional
document we incorporate by reference in these Terms,
including, where applicable, (i) the terms and conditions relating
to any goods and products ordered online, which are available
on the Website ("Online Terms and Conditions"), and (ii) the
terms and conditions relating to our loyalty programme which

are also available on the Website, constitute the complete and
exclusive understanding and agreement between you and us.
2.3 If you do not agree with any term or condition in these
Terms, the Privacy Policy, or any policies or additional
documents we incorporate by reference, or any subsequent
changes thereto or become dissatisfied with us, the Website or
our Privacy Policy, you must not continue to use the Website or

our Services.

2.4 These Terms may be updated or amended by us at any
time in our sole discretion. Each time you use the Website
and/or our Services, it is your responsibility to review these
Terms and the Privacy Policy in case of any such updates or
amendments. If you do not agree to Krunch updates or
amendments, you must not continue to use the Website or our


2.5 You may print a copy of these Terms. If you have any
difficulty printing these Terms or require assistance in obtaining
a hard copy or electronic copy of these Terms, you should
contact our support team via email to info@krunch.co.za.
Accessing and the use of the Services
3.1 The Website and the Services available through the
Website may contain links to other Third Party Websites,
including (without limitation) social media platforms ("Third
Party Websites"). If you link to Third Party Websites, you may
be subject to those Third Party Websites’ terms and conditions

and other policies.

3.2 We do not permit copyright infringing activities and
infringement of intellectual property rights on the Website, and
we may, at our sole discretion, remove any infringing Content if
we are of the view that such Content infringes on another's

intellectual property rights or our own.

3.3 Hyperlinks provided on this Website to non-Krunch sites,
are provided "as is" and Krunch does not necessarily agree
with, edit or sponsor the content on such websites. No person,

business or website may frame this Website or any of the
pages on this Website in any way whatsoever.
Accuracy of Information

5.1 Whilst all reasonable and foreseeable steps and
precautions have been taken to ensure the accuracy of all of
the Content available on the Website, the Content is intended
and produced for general information purposes only, and to the
extent allowed by law, should not be relied upon by you as

specific advice of any kind.

5.2 You understand and agree that the information, details and
descriptions set out on this Website, including the details
regarding the prices, menus, products, services, and available
careers, may change from time to time. This Website may
therefore not always contain the correct or most up-to-date
information, details and descriptions relating to our Services.

You are advised to contact us

at https://krunchplatters.co.za/pages/contact-us before using or

relying on the information on the Website.

5.3 You acknowledge that any nutritional advice on the Website
is not intended to, and does not, constitute professional advice
or a replacement or substitute for professional advice of any

nature whatsoever.

Your behaviour when using the Website

and the Services

6.1 You may not use the Website to obtain or distribute:
6.1.1 copyrighted material or material protected by law; or
6.1.2 material containing viruses or any other destructive
materials or data or code which is able to corrupt, interfere with,
jeopardise, disrupt, disable, harm or otherwise impede in any
manner the operation of a computer system or hardware or


6.2 You must not perform any act which may jeopardise or
interfere with the functionality or the operation of any part of the

Website or our Services.

6.3 You are strictly prohibited from using the Website for
"spoofing", "hacking", "flaming", "cracking", "phishing" or
"spamming" or any other activity designed or aimed at
achieving purposes similar or the same as the aforementioned


6.4 You shall not intercept any information transmitted to or
from us or the Website which is not intended by us to be

received by you.

6.5 Subject to the further provisions of these Terms, the
Website and the Content may only be used by you for lawful
purposes and shall not extend to the use of the source code of

the Website or the Content.

6.6 Subject to the further provisions of these Terms, you are
not allowed to: (i) frame, modify, distribute, commercialise,
exploit and/or alter the Website or the Content; (ii) incorporate
any part of the Content in any other work or publication; and/or
(iii) perform any other act which may not be considered fair use.
On notice by Krunch, you agree to stop any activity which
Krunch does not consider, in its sole and absolute discretion, to

constitute fair use.

6.7 You are permitted to create a hyperlink to the Website so
long as the link does not portray us, our employees, affiliates or
agents in a false, confusing, misleading, derogatory, or
otherwise offensive manner or in any way associate us with any
derogatory or otherwise offensive content. You also agree to
ensure that any hyperlink to the Website is clearly visible.
6.8 Any restrictions on the use of the Website or the Content
shall also apply to any part of the Website or the Content which
may be cached when using the Website or the Content.
6.9 In addition, you shall not  allow a third party to:

6.9.1 decompile, disassemble or otherwise reverse engineer or
attempt to reconstruct or discover any source code, underlying
ideas, algorithms, file formats, programming of the software
forming part of the Website and/or the Content ("the Software")
or any files contained in or generated by the Software by any

means whatsoever;

6.9.2 remove any product identification, copyright or other
notices, from the Software or documentation;

6.9.3 lend to a third party or use any portion of the Software
(whether or not modified or incorporated with other software) on
or with any machine or system other than your practice's

hardware; or

6.9.4 disseminate performance information or analysis of the
Software from any source relating to the Software.
Intellectual Property Rights

7.1 We reserve all rights (including all intellectual property
rights) not expressly granted herein to the Website and the
Content we make available on or via the Website.
7.2 You agree to not engage in the use, copying, or distribution
of any of the Content other than as expressly permitted herein,
including any use, copying, or distribution of Content of third
parties obtained through the Website for any commercial
purposes. If you download or print a copy of the Content for
personal use, you must retain all copyright and other

proprietary notices contained therein.

7.3 You agree not to circumvent, disable or otherwise interfere
with security related features of the Website or features that
prevent or restrict use or copying of any Content or enforce
limitations on the use of the Website or the Content therein. All

moral rights of Krunch are reserved.

7.4 Any reproduction, modification, creation of derivative works
from or redistribution of the Website, the Content, or the
collective work or compilation is expressly prohibited. Copying

or reproducing the Website, the Content, or any portion thereof
to any other server or location for further reproduction or

redistribution is expressly prohibited.

7.5 You may not decompile or disassemble, reverse engineer
or otherwise attempt to discover any source code contained in
the Services. Without limiting the foregoing, you agree not to
reproduce, duplicate, copy, sell, resell or exploit for any
commercial purposes, any aspect of the Services.
Collection of Personal Information
8.1 We collect personal information from you. We will handle
the collection, processing and storage of your personal
information in accordance with our privacy policy further
described in our Privacy Policy accessible
at http://www.krunch.co.za/privacy-policy.

8.2 By disclosing or submitting your personal information to us,
you consent to us collecting, processing and storing your
personal information for the purposes described in our Privacy


9.1 As far as the law allows, you agree to defend, indemnify us
and hold us and our officers, subsidiaries, holding companies,
affiliates, successors, assigns, directors, officers, agents,
service providers, suppliers and employees harmless from and
against any and all claims, damages, obligations, losses,
liabilities, costs or debt, and expenses (including but not limited

to attorneys' fees) arising from:

9.1.1 your use of and access to the Website and/or the


9.1.2 your violation of any term of these Terms;
9.1.3 your violation of any third party right, including without
limitation any copyright, trademark, trade secret or other

property, or privacy right; or

9.1.4 any claim that your Content caused damage to a third
party. This defense and indemnification obligation will survive
termination, modification or expiration of these Terms and your

use of the Services and the Website.
Limitation of Liability

10.1 Subject to clause 11.2 below, we shall not be liable for any
damage, loss or liability of whatsoever nature arising from your
use of or inability to use the Website or the Services or Content
provided from and through the Website. Furthermore, we make
no representations or warranties, implied or otherwise, that,
amongst others, the Content and technology available from the
Website are free from errors or omissions or that the Services

will be 100% uninterrupted and error free.

10.2 No provision of these Terms (or any contract governed by

these Terms):

10.2.1 does or purports to limit or exempt us from any liability
(including, without limitation, for any loss directly or indirectly
attributable to our gross negligence or wilful default or that of
any other person acting for or controlled by us) to the extent
that the law does not allow such a limitation or exemption; and
10.2.2 requires you to assume risk or liability, to the extent that
the law does not allow such an assumption of risk or liability.

Exclusion of Warranties and


11.1 While the goods and Services sold via the Website may
be subject to the additional payment terms and conditions
accessible via the Website, to the extent allowed by law, the
Website and the Content are supplied on an "as is" basis and
have not been compiled or supplied to meet your individual
requirements. It is your responsibility to satisfy yourself prior to
entering into this agreement with us that the Services available
from and through the Website will meet your individual

requirements and be compatible with your hardware and/or


11.2 As far as the law allows, the Website and the Services are
provided without any representation or warranty whatsoever,
whether express, implied or statutory, including (without
limitation) any representation or warranty as to the operation,
integrity, compatibility, availability or functionality of the Website
or as to the operation, accuracy, completeness, integrity,
compatibility, availability functionality or reliability of the


12.1 These Terms, and any rights and licenses granted
hereunder, may not be transferred or assigned by you, but may
be assigned by us without restriction. Any assignment or

transfer by you shall be null and void.
Successors and Assigns

13.1 These Terms shall inure to the benefit of and be binding

upon each party's successors and assigns.

Violation of Terms

14.1 Please report any violations of the Terms (including the
Privacy Policy or any documents incorporated by reference)

that you become aware of by contacting us

at https://krunchplatters.co.za/pages/contact-us. Any failure to
act by us with respect to a breach by you or others does not
waive our right to act with respect to subsequent or similar

breaches by you or others.
Electronic Communications

15.1 By using the Website and/or the Services, you agree that
all agreements, notices, disclosures and other communications
sent by you or Krunch satisfy any legal requirements, including
but not limited to the requirement that such communications
should be "in writing". For the purposes of this clause, a "data

message" means data generated, sent, received or stored by

electronic means.

15.2 You agree specifically that:

15.2.1 the agreement will be treated as if it was concluded at
our physical address on the date on which you first made any

use of the Website and/or Services;

15.2.2 an electronic signature is not required by you or us for

purposes of agreeing to these Terms;

15.2.3 your use of the Website and/or the Services is sufficient

evidence of your agreement to these Terms;

15.2.4 any data message sent by either you or us to the other
will be deemed to have been sent from our physical address if
neither your usual place of business nor residence is located

within South Africa;

15.2.5 subject to the further provisions of these Terms, any
communication sent to you by an information system
programmed to operate automatically on our behalf will be a
data message attributable to, or authorised by us; and
15.2.6 subject to the further provision of these Terms, a data
message sent by you to us will only be treated as having been
received by us when an acknowledgement of receipt is sent by
us personally or a person who has authority to act on our behalf

in respect of that data message.

Interpretation and Miscellaneous


16.1 These Terms and the relationship between us shall be
governed and construed in accordance with South African law.
Any disputes arising in connection with these Terms and our
Services shall be subject to the exclusive jurisdiction of the
South Gauteng High Court, South Africa. Our failure to exercise
or enforce any right or provision of the Terms shall not
constitute a waiver of such right or provision. If any provision of
the Terms is found by a court of competent jurisdiction to be

invalid (including, without limitation, because such provision is
inconsistent with the laws of another jurisdiction) or
inapplicable, the parties nevertheless agree that the court
should endeavour to give effect to the parties' intentions as

reflected in the provision.

16.2 The termination of any contract created by these Terms
will be without prejudice to any other rights or remedies that
you or we may be entitled to under the agreement or at law,
and will not affect any of our or your accrued rights or liabilities
nor the coming into or continuance in force of any provision of
these Terms which is expressly or by implication intended to
come into or continue in force on or after such termination.
16.3 If these Terms (or any contract governed by these Terms)
or the Services provided and/or made available on the Website
are regulated by or subject to the Consumer Protection Act 68
of 2008, as may be amended from time to time (the "Consumer
Protection Act"), it is not intended that any provision of these
Terms contravene any provision of the Consumer Protection
Act.  Therefore all provisions of these Terms must be treated as
being qualified, to the extent necessary, to ensure that the
provisions of the Consumer Protection Act are complied with.

How to contact us

17.1 If you have questions about these Terms, our Privacy
Policy or any documents incorporated by reference in these

Terms, please contact us

at https://krunchplatters.co.za/pages/contact-us.

Refund Policy
Our policy lasts 2 days. If you are unhappy with our product within 2 days of recieving our product, we will be willing to offer a refund at our discretion. Once 2 days have passed after purchase, no refunds will be considered.

To complete your refund, we require a receipt or proof of purchase.